Hyperautomation in Healthcare

Hyperautomation in Healthcare

Hyperautomation can significantly address inefficiencies in healthcare systems. Hyperautomation can be achieved in almost every aspect of healthcare operations, including customer service, patient data management, patient-HCP (Healthcare Provider) interaction, and claims processing. NuMantra’s hyper-automation solution combines Robotic Process Automation (RPA), Artificial Intelligence (AI), Machine Learning (ML), Process Mining, and Data Analytics to help healthcare service providers deliver value-based services.

What is Hyperautomation in Healthcare?

The healthcare industry is advancing with wearable sensors, electronic health records, digital patient engagement, etc., generating vast amounts of big data daily. Healthcare industries leverage hyperautomation to improve patient outcomes and the quality of drugs, develop personalized therapy for patients, and ensure regulatory compliance.


The healthcare sector can benefit from hyperautomation solutions as it helps them harness the power of Robotic Process Automation (RPA), Artificial Intelligence (AI), Machine Learning (ML), Process Mining, and Data Analytics. It addresses efficiencies across the business and improves healthcare services. NuMantra’s hyperautomation solutions can improve critical trial data handling, compliance, contact centers, back-office operations, efficiency, productivity, and agility in the healthcare sector.

Future of Hyperautomation in Healthcare

Adoption of IoMT


The global market for the Internet of Medical Things, or IoMT, is predicted to reach $187.60 billion in 2028. Moreover, IoMT is not a new norm in 2023; this sector will expand its horizon more in the coming years. The Internet of Medical Things is the architecture of software applications, wirelessly connected devices, systems, and other tech infrastructures that gather, analyze, process, and monitor data in real-time.


IoMT will see more advancement. It has the potential to improve and transform patient care. Moreover, The fusion of Robotic Process Automation (RPA), Artificial Intelligence (AI), Machine Learning (ML), Process Mining, and Data Analytics will improve IoMT more and, at the same time, reduce costs and facilitate better and informed decisions.

Revolutionizing Robotic Surgery


Robotic surgery is revolutionizing healthcare automation. Modern surgical methods have evolved more with the use of robotics. Several robotic surgical technologies empower surgeons with more control, dexterity, and accuracy during complicated and long surgeries. However, these robotic surgical methods need more advancement, which can be easily achieved by implementing a hyperautomation approach.


Implementing hyperautomation’s integrated approach of Robotic Process Automation (RPA), Artificial Intelligence (AI), Machine Learning (ML), Process Mining, and Data Analytics will revolutionize surgical practices and make them more accessible and faster. Moreover, hyperautomation will enhance image-guided treatments, 3D visualization of the operative site, and real-time data analysis. It will result in greater patient safety and surgical precision.

Improving Remote Patient Monitoring


Hyperautomation empowers new paths for remote patient care and monitoring, enabling healthcare service providers to track, analyze, and manage patients’ health conditions. It is also vital for critical care situations and inpatient monitoring. With hyperautomation, connected devices, mobile applications, and wearable sensors can give healthcare practitioners immediate access to real-time data.


Healthcare services may forecast deterioration, discover patterns, and provide preventive care by implementing Robotic Process Automation (RPA), Artificial Intelligence (AI), Machine Learning (ML), Process Mining, and Data Analytics. Furthermore, hyperautomation can assist in effortless remote patient monitoring, enabling patients to be cared for in their homes.

Benefits of Hyperautomation in Healthcare Industry

The healthcare sector is on the way to a technological revolution, and automation can bring core advantages to it. Hyperautomation has the vast potential to assist healthcare service providers in different ways. The benefits are many, and some of them include better patient care, remote observations, data transparency, etc. Let’s discuss some of the benefits.


Artificial Intelligence-led diagnostics


Hyperautomation with intelligent workflows, computer vision, and ML can offer accurate and faster results. Diagnosis will be speedier by using Robotic Process Automation (RPA), Artificial Intelligence (AI), Machine Learning (ML), Process Mining, and Data Analytics. The system can help improve diagnosis processes, integrate Electronic Medical Records (EMRs), and deliver information directly to doctors.


Data Transparency


Data transparency tends to lessen medical errors and improve outcomes by improving co-location, patient involvement, engagement with healthcare professionals, and health literacy. With hyper-automation implementation, patients can also indulge in real-time data and regulate it to correct inaccuracies. They can also integrate all their health records with related apps, smartwatches, online medical records, and fitness trackers, giving them a complete picture of your records for medical professionals.


Revenue Cycle Management Optimization


Revenue Cycle Management (RCM) is one of the critical processes that includes several stakeholders, including payers, medical professionals, and patients. Automation and data digitalization of RCM helps in improving overall cycle efficiency.


Robotic Process Automation (RPA), Artificial Intelligence (AI), Machine Learning (ML), Process Mining, and Data Analytics provide complete optimization of RCM and ensure easy healthcare service. This way, healthcare providers can benefit from faster payments, better financial outcomes, and fewer mistakes.


Ensuring Regulatory Compliance


Regulatory compliance is indeed a non-negotiable factor in the healthcare sector. HIPAA needs healthcare providers, insurers, pharmacies, and others to follow these compliances strictly. Hyperautomation solutions have proven their importance in this respect.


Hyperautomation bots assist healthcare organizations in detecting possible fraud, handling regulatory compliance, and improving internal audit procedures. This enhanced approach ensures compliance, improves data privacy and security and empowers modern healthcare operations.


Insurance Claim Sense Processing


Healthcare organizations may reduce or minimize administrative expenses by adopting hyperautomation in operations. Using hyperautomation tools such as Robotic Process Automation (RPA), Artificial Intelligence (AI), Machine Learning (ML), Process Mining, and data analytics in insurance claims since processing can optimize and simplify the processing of insurance claims.


This automation involves claim filing, adjudication, verification, and payment processing. So, undoubtedly, hyperautomation in insurance claim processing can revolutionize healthcare administration, enhancing patients’ and healthcare providers’ service experience.

How Hyperautomation Works in the Healthcare Industry?


The healthcare sector is ideal for implementing Hyperautomation to design, customize, and automate healthcare solutions. Including Hyperautomation in the operations involves several factors. Let’s check.

Integrating Advanced Tech Solutions


Hyperautomation in healthcare begins with the smooth integration of modern technologies such as voice biometric technology, electronic health records, etc. NuMantra assists healthcare professionals with the implementation of Robotic Process Automation (RPA), Artificial Intelligence (AI), Machine Learning (ML), Process Mining, and Data Analytics. Doing this will bring more data accuracy, reduce operational costs, minimize workload, and ensure transparency of patient records.

Process Mining 


It is complicated to replace outdated systems and processes. However, with hyperautomation, replacing and updating obsolete processes and systems becomes easy. It also improves data analytics for making better and informed data-driven decisions. Process Mining and Data Analytics approaches can also help you find issues disrupting the operations.

Automate Workflows


Advancements in hyperautomation, such as Robotic Process Automation (RPA), Artificial Intelligence (AI), Machine Learning (ML), Process Mining, and Data Analytics, have effectively expanded the area of automated workflows. NuMantra’s hyperautomation tools help you perform sophisticated data recognition, minimize manual intervention, automate rule-based tasks, and manage more complex processes quickly.

Implementing AI and ML


Implementing Artificial Intelligence and Machine Learning can improve healthcare processes and assist medical professionals in defining outcomes and communicating with patients effectively. Moreover, AI-enabled processes make your healthcare service more significant and mature.



Medical chatbots are AI-enabled and assist in easy conversations with healthcare providers, insurance companies, and patients. They also play an essential role in helping stakeholders and healthcare experts to access the required data whenever needed. The interaction between patients and medical practitioners becomes easier with chatbots.

Easy Data Management


Indeed, healthcare industries deal with a large amount of data daily due to digital patient interaction and Electronic Health Records. This vast data management task increases the operational cost and is also prone to errors due to manual efforts. So, hyperautomation works better to face these challenges and manage the vast data seamlessly across applications.

Process of Hyperautomation in Healthcare Industry


There are several steps involved in implementing hyperautomation in the healthcare industry. All these steps are required to make the automation task successful and beneficial for operations in the healthcare industry.


Process Mining


Conduct a thorough evaluation of all processes you need to reduce repetitive tasks and automate the processes in the healthcare industry. Identify & eliminate process bottlenecks that are causing an impact on patient care & efficiency in operations. NuMantra’s Hyperautomation platform tools include Robotic Process Automation (RPA), Artificial Intelligence (AI), Machine Learning (ML), Process Mining, and Data Analytics. All these tools will enable the automation of workflows and provide several benefits to healthcare service providers.


Technology Selection and Integration


Choose appropriate hyperautomation tools and technologies such as RPA, AI, and ML, ensuring compatibility with the current healthcare systems. Integrate all these technologies into Electronic Health Records (EHR) and other information systems.


Implementation Automation and Scaling Up


Initiate the implementation of automation to test the efficiency of hyperautomation on the selected processes. Collect feedback, improve, and implement the technology in more critical and complex healthcare processes. NuMantra’s automation tools help automate workflows and reduce workloads.


Implementing AI and ML Continuous Monitoring


AL and ML are both used for quick monitoring and improving processes. It improves automation quality and helps healthcare service providers make essential changes. Establish continuous and rapid monitoring systems, using analytics to automate algorithms, enhance overall performance, and optimize workflows.



Use Cases of NuMantra’s Hyperautomation in the Healthcare Industry



  • Streamlining Administrative Tasks


NuMantra’s RPA in healthcare automates repetitive administrative tasks like data entry, appointment scheduling and claim processing, thereby reducing manual workload and significantly improving operational efficiency.


  • Enhancing Data Accuracy


NuMantra guarantees the accuracy and reliability of data entry and processing through RPA, reducing errors in patients’ records, billing information or other essential healthcare details to ensure high standards of medical care.


  • Improving Billing and Claims Processing


RPA speeds up billing and claims processing by automating the validation, coding, and submission processes. This results in quicker reimbursement cycles and fewer billing mistakes.



  • Increasing Operational Efficiency


By automating routine tasks through RPA, NuMantra allows healthcare professionals to concentrate on more sophisticated and patient-centric activities, thus enhancing overall efficiency in the healthcare organization.


  • Interfacing with Existing Systems


NuMantra’s RPA can easily be integrated with existing healthcare systems such as Electronic Health Records (EHR) and other information systems, allowing for compatibility without workflow interruption.


  • Enhancing Patient Experience


The RPA systems facilitate a seamless patient experience by automating appointment reminders, prescription refills, and other communication processes, which translates to increased engagement and satisfaction.


  • Ensuring Regulatory Compliance


NuMantra’s hyperautomation system guarantees that processes involving patient records, billings, and other sensitive data align with healthcare regulations and standards, protecting patients’ privacy and trust.

Process Mining in Healthcare


  • Enhanced Operational Efficiency


NuMantra’s process mining reveals inefficiencies in healthcare workflows and allows for targeted improvements that increase the efficiency of workflow as well as empower employees.


  • Workload Reduction


NuMantra’s process mining enables healthcare professionals to identify automation opportunities, which helps reduce their workload to focus on patient care and other essential tasks, leading to the quality of health services.


  • Improved Patient Safety


Using process mining, NuMantra’s detailed analysis of patient safety helps identify areas that need improvement, reducing medical errors and adverse events, thus ensuring a safer environment for healthcare.



  • Elevated Quality of Patient Care


Process mining helps healthcare staff improve the quality of care by optimizing health procedures, eventually leading to better patient outcomes.


  • Informed Decision-Making


NuMantra’s process mining offers healthcare workers data-driven insights into their workflows, enabling them to make more informed decisions and take preventive action.


  • Increased Productivity


NuMantra’s effort to automate repetitive and time-consuming tasks boosts productivity among healthcare professionals. This also allows them to focus on more critical areas of their work, enhancing patient care quality.



  • Disease Prediction and Prevention


NuMantra uses AI and ML algorithms to analyze large datasets, discovering patterns that help predict diseases early on. This approach is crucial to preventing diseases and enhancing overall public health.


  • Personalized Treatment Plans


By analyzing patient data, genetic information, and treatment outcomes, NuMantra’s AI/ML technology provides personalized treatment plans. This strategy substantially improves the efficacy of therapies with minimal side effects, signaling a new era in personalized healthcare.


  • Diagnostic Accuracy


AI-based diagnostic tools help physicians interpret medical images like X-rays and MRIs to increase the accuracy of diagnosis procedures, thereby helping in faster identification of diseases.



  • Drug Discovery and Development


AI and ML algorithms help speed up drug discovery by predicting potential drug candidates and optimizing clinical trial designs based on biological data analysis.


  • Remote Patient Monitoring


Remote monitoring devices and wearables designed by NuMantra with AI capabilities continuously collect patient data. This real-time monitoring allows healthcare providers to monitor patient health, identify abnormalities early, and intervene on time.


  • Natural Language Processing (NLP) for Documentation


NuMantra uses natural language processing to help convert unstructured medical data—physician notes and patient records into structured, actionable information.


  • Operational Efficiency and Resource Optimization


AI/ ML applications improve the efficiency of hospital operations by foreseeing patient admission rates, automating human resource management, and facilitating effective utilization of resources.

BI and Analytics


  • Physician-Led Data Insights


NuMantra’s BI and analytics approach involves healthcare professionals’ active role in analyzing patient data. This co-production process enables the physicians to obtain valuable insights, make informed decisions and tailor treatment plans.


  • Accelerated Drug Discovery


NuMantra’s hyperautomation tools for large datasets help identify potential drug candidates, predict their efficacy, and optimize clinical trial designs, thereby reducing the time required to develop a new medicine.


  • Advanced Data Sharing


NuMantra encourages improved data-sharing practices that promote collaboration between care providers, researchers and institutions. The datasets enable healthcare professionals to understand patient health, resulting in improved healthcare service.


  • Embedded Data in Care Plans


The embedded data in care plans enables more proactive and tailored care, enabling physicians to modify treatment plans according to current patient data and evolving health conditions.




  • Data Storytelling in Research


Data storytelling facilitates the communication of data-driven insights to various stakeholders in healthcare research, promoting greater understanding, participation and support for such initiatives.


  • Financial Analytics


NuMantra helps healthcare institutions manage their finances through BI by monitoring the revenue cycles, billing processes and cost analysis. It helps healthcare experts minimize costs and ensure financial sustainability.

Examples of Hyperautomation in Healthcare

Data Privacy


Medical records always contain susceptible and private data of patient’s information. Also, there are several regulations to maintain while keeping patients’ data. Here, hyperautomation assists in maintaining the data privacy of patients and healthcare professionals. So, healthcare experts should invest in its implementation.


Robotic Process Automation (RPA), Artificial Intelligence (AI), Machine Learning (ML), Process Mining, and Data Analytics reduce the risks of data breaches.

Process Understanding & Optimization


Healthcare industries may lack proper documentation. Process mining tools assist in understanding how actual processes are carried out and identifies any bottlenecks that prevent optimization. Once eliminated, technologies like RPA, AI, and ML can improve the journey of automation by making the required changes wherever required.

Enhanced Quality Control 


Implementing RPA, AI, Data Analytics, and Process Mining can assist in reducing the workloads, automating the processes, and ensuring consistent quality. AI-powered systems can bring required changes in communication processes and operations in the healthcare industry.

Case Studies of Hyperautomation in Healthcare

Electronic Health Records (EHRs)

NuMantra’s Prescription Analysis Automation Solution For BGL Global Healthcare


Learn how NuMantra addressed the intricate issues of automation of prescription analysis. To resolve these woes, NuMantra leveraged its Hyperautomation Cloud-native platform. As a result, the prescription analysis silos that BGLGlobal Healthcare struggled with on a day-to-day basis were finally eliminated. Our solution solved prescription analysis anomalies at the root while improving patient safety and operational efficiency.

Research and development

Overview of case study: NuMantra’s Medical Records Digitization with Hyperautomation Solution


Struggling with medical record digitization and subpar efficiency? This case study will throw light on how NuMantra can accelerate your processes with the combined power of ML, OCR and NLP technologies. Uncover our solutions for your business today!

Frequently Asked Questions About Hyperautomation in Healthcare


Q.1 What is the difference between automation and hyperautomation?


ANS: Automation tends to perform repetitive tasks without any manual intervention. At the same time, hyperautomation refers to the more effective use of several technologies to optimize processes and enable end-to-end intelligent automation.


Q.2 What problem does hyperautomation solve in the health industry?


ANS: Automation is revolutionizing healthcare by enabling capabilities that are impossible with manual processes. As a result, it will reduce human efforts and provide better care to patients.


Moreover, implementing Robotic Process Automation (RPA), Artificial Intelligence (AI), Machine Learning (ML), Process Mining, and Data Analytics also assists in scheduling, minimizing errors, better data privacy, higher patient satisfaction, managing emergencies carefully, and adapting to change.


Q.3 How does hyperautomation help healthcare improve efficiency?


ANS: Hyperautomation focuses explicitly on integrating intelligent technologies such as RPA, AI, ML, Process Mining and Data Analytics to make a system more effective. It optimizes & automates all processes and perfectly balances complex processes and human efforts for improved efficiency.


Hyperautomation also includes lower automation costs, improved security, business alignment, and effective governance.


Q.4 How do I get started with hyperautomation?


ANS: Analyze and identify the areas that could benefit from automation. Also, identify where hyperautomation can provide the most significant impact. Monitor the current processes to identify those suitable areas where automation is required.


Q.5 Why do healthcare organizations need NuMantra’s hyperautomation platform?


ANS: Hyperautomation can bring significant benefits to healthcare service providers. NuMantra’s hyperautomation tools include Robotic Process Automation (RPA), Artificial Intelligence (AI), Machine Learning (ML), Process Mining, and Data Analytics.


This integration saves precious time and money by improving patient experience and making healthcare facilities run efficiently and smoothly. The platform utilizes cutting-edge and advanced technologies to automate tasks, enhance efficiency, and deliver valuable insights to improve service quality and healthcare service.